Customer Service
We're here to help you with all your banking needs - 24x7 Support
Get in Touch
Choose your preferred way to reach us
Phone Support
Call our customer care for immediate assistance
1800-XXX-XXXX
24x7 AvailableEmail Support
Send us your queries via email
info@fingrowthbank.com
24hr ResponseNodal Officers
Customer Service Nodal Officer
Name: [Nodal Officer Name]
Designation: Senior Manager
Email: nodal@fingrowthbank.com
Phone: +91-XXXXX-XXXXX
Working Hours: Mon-Fri: 10:00 AM - 5:00 PM
Officer for Customers with Disabilities
Name: [Officer Name]
Designation: Assistant Manager
Email: disability.officer@fingrowthbank.com
Phone: +91-XXXXX-XXXXX
Working Hours: Mon-Fri: 10:00 AM - 5:00 PM
Frequently Asked Questions
- Identity Proof (Aadhaar Card, PAN Card, Passport, Voter ID)
- Address Proof (Electricity Bill, Phone Bill, Rental Agreement, Aadhaar Card)
- Passport size photographs (2-3 copies)
- Initial deposit of ₹500
Visit any of our 27 branches with these documents to open your account instantly. Our staff will guide you through the simple process.
- Savings Account: ₹500 (Urban/Semi-Urban), ₹100 (Rural)
- Current Account: ₹5,000
- Senior Citizen Savings: ₹250
- Zero Balance Account: No minimum balance (eligible customers)
We offer competitive interest rates for Fixed Deposits ranging from 5.5% to 7.5% per annum depending on the tenure and deposit amount.
Special rates available for:
- Senior Citizens (Additional 0.50% p.a.)
- Long-term deposits (5 years and above)
- Large deposits (above ₹1 crore)
Two ways to apply:
Visit Branch
Visit nearest branch with required documents and meet our loan officers
Download Form
Download application form from our website and submit at branch
Steps to activate Net Banking:
- Visit your home branch with account passbook and ID proof
- Fill Net Banking registration form
- Receive User ID and temporary password
- Login at our Net Banking portal
- Change temporary password and set transaction password
- Start banking online!
RuPay Debit Card is automatically issued when you open a savings account with us.
Features of our RuPay Debit Card:
- Free debit card issuance
- Access to 27 ATMs across Rajasthan & Gujarat
- 24x7 cash withdrawal facility
- Balance inquiry and mini statement
- POS and online shopping enabled
- Secure chip-based technology
Card Replacement: Visit your branch with ID proof to request replacement card.
Yes! Download our Mobile Banking app for Android and iOS devices.
Mobile Banking Features:
- Fund Transfer (NEFT/RTGS/IMPS)
- Bill Payments
- Mobile Recharge
- Account Balance Check
- Mini Statement
- Fixed Deposit Booking
- Cheque Book Request
- Branch & ATM Locator
We maintain transparent pricing for all services:
- ATM Charges: On-us transactions free, Off-us as per RBI guidelines
- Cheque Book: First book free, subsequent ₹50 per book
- Demand Draft: ₹50 to ₹100 per draft
- NEFT/RTGS: As per RBI guidelines
- Locker Rent: Revised w.e.f 01-04-2024
Yes! Your deposits are completely safe.
DICGC Registered Bank
Fingrowth Co-operative Bank is registered with Deposit Insurance and Credit Guarantee Corporation (DICGC). Your deposits are insured up to ₹5 lakhs per depositor.
Additional Safety Features:
- RBI Approved and Regulated
- Zero NPA Bank since 2003
- Strong Capital Adequacy Ratio
- 65+ years of trusted banking service
- Core Banking enabled branches
Branch Banking
Monday to Friday: 10:00 AM - 4:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
ATM Services
24x7 Service
All our 27 ATMs are available round the clock for cash withdrawal, balance inquiry, and mini statement.
Self Service Options
Quick access to banking services